Refund policy

For online store orders, please check that your order is complete upon arrival.

In case there are any errors or missing items, please let us know within 48 hours and send us a photo of all items received through our Facebook page.

Facebook: www.facebook.com/SuntraPH

Upon the checking of our records and confirmation, we will either provide refunds or deliver any missing items to you together with your next order at a later date.

We process refunds via bank deposit